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Help

Help and public services

We can interpret, explain a letter, and come with you to the meeting. Members are helped first because there are only so many volunteers, but an emergency is answered either way.

Urgent help

Krisesenteret

55 31 50 50

open 24 hours, every day of the year · We can provide an interpreter

Emergency

If you are in danger right now

Call Krisesenteret directly. It is free, it is open every day of the year, and you do not need to be a member. If you can, bring identity documents for yourself and for your children. We can arrange an interpreter.

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Barnevernet

When Barnevernet contacts you

A letter or a phone call from Barnevernet is not a verdict. You have the right to understand what is being asked and to answer in your own language. We can explain the process, come with you to the meeting, and make sure nothing is lost between Thai and Norwegian.

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Interpreting

Letters you cannot read

A letter from NAV or UDI usually has a deadline in it. Bring it to us before the deadline passes. We help with interpreting and translation, and with working out what the letter is actually asking you to do.

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Confidentiality

What we write down, which is nothing

Everyone who takes an emergency call is bound by taushetsplikt. Emergency contacts are not reported to the board and no record is kept of them. That has been the rule since the association started and it has not changed.

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Where to go directly

Norwegian authorities

Thailand

Urgent